Maintenance
Somebody whose job it is to notice.
Monitoring, patching, verified backups and a set number of change hours every month.
Anyone with a website that matters to their revenue and nobody in-house who owns it. Especially anyone who has ever found out their site was down from a customer.
What it costs
| Change hours a month | Per month | Per year |
|---|---|---|
| 1 change hour a month (Keep it alive and safe, with an hour for the odd edit.) | $79 | $849 |
| 3 change hours a month (A site that gets updated most weeks.) | $179 | $1,899 |
| 6 change hours a month (Active marketing — landing pages, campaigns, regular content.) | $329 | $3,599 |
| 12 change hours a month (Effectively a part-time web person, without the payroll.) | $599 | $6,499 |
Monitoring, patching and backups are in every band. This slider is how much CHANGE work you want on top — edits, new pages, plugin swaps, fixes, small features. Unused hours do not roll over; that is what makes the fixed price possible.
No setup fee. No setup fee. We run the free basic audit first, tell you what we find, and only then do you decide whether to start.
What you are buying
| Billing | Monthly, or annually at 10.8 months for twelve. Cancel any month; no minimum term. |
|---|---|
| Setup fee | None. |
| If you go over | Nothing is metered and nothing is invoiced separately. Exceed the band and we tell you, then you move up at renewal. |
| Hourly rate | Rs 4,999 · $59 · €52 — one rate across the whole catalog, for anything above your band. |
| Support | Monday to Saturday, 05:00–14:00 UTC, or wider on the response window option. Monitoring runs 24/7 on every band. |
| Who does it | Aibuz engineers. Nothing in this family is subcontracted without telling you who to. |
Options you choose at checkout
Monitoring, patching and backups apply to every site. The change hours are a single shared pool across all of them, spent wherever you need them that month.
A copy of the site where updates and changes are tested before they reach a customer. Strongly recommended for anything that takes money or bookings.
When a person answers you. Monitoring runs 24/7 on every plan regardless — this is about who picks up. The 24/7 option is for outages, not for a question about a font.
Free either way. It tells us who to put on your account, not what to charge you.
What you get
- Uptime monitoring every minute, from outside our own network
- Core, plugin and theme updates applied on a schedule, staged first where a staging site exists
- Daily backups, kept 30 days, and — the part most people skip — a restore actually tested every quarter
- Malware scanning, and a hardened configuration reviewed on setup
- SSL certificate renewal watched, so it never lapses on a weekend
- A monthly report saying what was updated, what broke, and what we changed
- Your change hours, spent however you like inside the month
What is not included, said out loud
- A rebuild. Care keeps a site healthy; it does not redesign one. If the site needs replacing we will tell you plainly rather than bill you hours to prop it up.
- Third-party licence fees for premium plugins or themes — those stay yours, and we will never quietly renew one on your card.
- Content strategy and SEO. That is the SEO & Content plan, and it is deliberately a different thing.
The small print, in plain words
| Cancellation | Any month, from your own portal. No exit call, no retention offer, no fee. Annual plans are refunded pro rata for whole unused months. |
|---|---|
| Price changes | Thirty days' notice, in writing, and never inside a term you have already paid for. |
| Going over | You are told before it costs you anything. We would rather advise you into the right band than invoice you for the wrong one twice. |
| Credentials | We never ask for a password in chat, email or a form. Access is set up in your own admin console, with an account you can revoke. |
| Your data | Yours. Exportable at any time, in a normal format, without asking us first and without a fee. |
| Subcontracting | If any part of this is done by somebody who is not us, you are told who before it starts. |
Questions people actually ask
What counts as a change hour?
Anything you ask us to change: an edit, a new page, a plugin swap, a form field, a bug. Time is logged and shown in the monthly report. We round to the nearest 15 minutes, not up to the nearest hour.
What if I go over?
We tell you before we start, not after we finish. Extra hours are charged at the catalog rate, or you move up a band — and if you go over twice in a row we will recommend the band, because it is cheaper for you.
Do unused hours roll over?
No, and we would rather say that in the price list than in the small print. Rollover turns a maintenance plan into a bank account, and it is the reason most cheap care plans quietly stop answering.
Do you have to have built the site?
No. We take on sites other people built. The free basic audit exists precisely so we both know what we are walking into.
Not what you need?
If what you are looking for is not on this page — a different size, a system we have not listed, a migration, or work that is not a monthly plan at all — ask us. We will quote it properly and there is no charge for asking. Tell us what you need — or message us on WhatsApp at +1 (555) 988-6820, or email [email protected].
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